Privacy Policy

How we collect, use, and protect your data

Last Updated: November 7, 2024

At Analytics Agent, your privacy is our priority. This policy explains how we collect, use, and protect your information when you use our Shopify app.

Information We Collect

Store Data

When you install Analytics Agent, we collect:

  • Store name and URL
  • Email address
  • Google Analytics 4 property data
  • Analytics metrics (traffic, revenue, conversions)
  • Product and order information (aggregated, not individual customer data)

Usage Information

We automatically collect:

  • App usage patterns and feature interactions
  • Log data (IP address, browser type, access times)
  • Device information

How We Use Your Information

We use your data to:

  • Provide Our Service - Generate insights and Mission Briefs from your analytics data
  • Improve Analytics Agent - Enhance features and develop new capabilities
  • Communicate - Send important updates, insights, and support messages
  • Ensure Security - Detect and prevent fraud or unauthorized access

We never sell your data to third parties.

Data Security

We implement industry-standard security measures:

  • Bank-level encryption (TLS/SSL) for all data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure data centers with physical security measures

Data Sharing and Third Parties

We only share your data in limited circumstances:

  • Service Providers - Cloud hosting (AWS), analytics services, and support tools that help us operate Analytics Agent
  • Legal Requirements - When required by law, court order, or legal process
  • Business Transfers - In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Your Rights and Choices

You have the right to:

  • Access - Request a copy of your data
  • Correction - Update inaccurate or incomplete information
  • Deletion - Request deletion of your data (subject to legal retention requirements)
  • Export - Download your data in a portable format
  • Opt-Out - Unsubscribe from marketing communications
  • Withdrawal - Remove app access at any time

To exercise these rights, contact us at privacy@analytics-agent.app

Data Retention

We retain your data:

  • Active Accounts - For as long as you use Analytics Agent
  • After Uninstall - 30 days for account recovery, then permanently deleted
  • Legal Requirements - Longer if required by law or legitimate business needs

International Data Transfers

Your data may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

Children's Privacy

Analytics Agent is not intended for users under 18. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the app. Continued use after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns:

Analytics Agent
Committed to protecting your privacy and data security.