Frequently Asked Questions

Installation takes less than 2 minutes:

1. Click "Install Free on Shopify" from our website
2. Authorize the app in your Shopify admin
3. Connect your Google Analytics 4 account
4. Receive your first insights within 24 hours
5. Optional: Start a Pro trial to get daily Mission Briefs

Yes! Analytics Agent works with any Google Analytics 4 property. We support both Shopify stores with existing GA4 setups and brand new installations.

Not at all. That's the whole point! Analytics Agent reads your GA4 data and delivers insights in plain English. You don't need to log into Google Analytics or understand how it works.

Yes! Our Starter plan is completely free and includes:

• Basic insights and alerts
• GA4 integration
• Email notifications

No credit card required. Free forever.

Want Mission Briefs? They're included in the Pro plan, which starts with a 14-day free trial.

Pro ($29/month) includes everything in Starter plus:

• Daily Mission Briefs
• Advanced AI insights
• AI Search Dashboard
• Custom alerts and goals
• GA4 Audit Agent
• Priority support

Start with a 14-day free trial. Cancel anytime.

Absolutely. No long-term contracts. Cancel your subscription anytime from your Shopify admin or Analytics Agent dashboard.

Yes. Your data security and privacy are our top priorities:

• Bank-level encryption for all data transmission
• We never sell or share your data with third parties
• Full compliance with GDPR and privacy regulations
• Data is only used to generate your insights

All data is stored securely on encrypted servers in the United States with industry-standard security measures and regular backups.

Yes. You have full control over your data. You can request a complete export or permanent deletion at any time through your dashboard or by contacting support.

Mission Briefs are included in the Pro plan only. Pro users receive daily Mission Briefs every morning.

All users (including free Starter plan) receive instant alerts for significant changes or anomalies.

Analytics Agent identifies and explains:

• Revenue trends and changes
• Conversion rate fluctuations
• Traffic source performance
• Cart abandonment patterns
• Product performance
• Customer behavior insights
• Marketing campaign effectiveness

Every insight includes context and actionable recommendations.

Yes! Pro plan users can set custom goals and alerts. Tell Analytics Agent what metrics matter most to you, and it will prioritize those insights.

We offer support through:

• Email support (response within 24 hours)
• In-app chat support
• Comprehensive help documentation
• Pro users get priority support with faster response times

Absolutely! While our app is designed to be simple enough to set up yourself, we're happy to help if you need it. Just reach out to support and we'll guide you through the process.